SMS · USSD · VoIP · WhatsApp · Customer care

Reach every customer. One platform for SMS, USSD, voice and WhatsApp.

Send OTPs, alerts and campaigns by SMS, run USSD menus, make VoIP calls and talk to customers on the WhatsApp Business API, all from one dashboard and one API. Our customer care platform brings every channel into a single inbox for your team.

Powered by paygala.co

Questions? Call or WhatsApp +255 716 601 283

POST /api/v1/messages
BASE_URL="https://smsgala-api.paygala.co"

curl -X POST "$BASE_URL/api/v1/messages" \
  -H "Authorization: Bearer sk_live_..." \
  -H "Content-Type: application/json" \
  -d '{
    "sender": "MYBRAND",
    "recipient": "+255716601283",
    "message": "Your code is 482913"
  }'

202 Accepted
{ "data": { "id": "9f2c…", "status": "queued", "segments": 1 } }

Communication services for your business

Start with SMS today and add USSD, voice, WhatsApp and a full customer care platform as you grow. Same account, same wallet, same support team.

Live

Bulk SMS

OTPs, alerts and marketing campaigns to every network through one API and dashboard, with delivery reports in real time.

  • Branded sender IDs
  • Campaign scheduling
  • Delivery webhooks
Interactive menus

USSD

Short codes like *150*00# that work on any phone without internet. Build balance checks, registrations, surveys and payments.

  • Dedicated or shared short codes
  • Menu builder and session API
  • Works on feature phones
Calls

VoIP & voice

Make and receive calls over the internet: virtual numbers, IVR, call recording and voice broadcasts to your customer base.

  • Virtual numbers and IVR
  • Click-to-call from your CRM
  • Voice OTP and announcements
Messaging

WhatsApp Business API

Reach customers where they chat. Template notifications, two-way conversations and chatbots on the official WhatsApp API.

  • Verified business profile
  • Templates and rich media
  • Shared team inbox
Omnichannel

Customer care platform

One inbox for your support team: WhatsApp, SMS, voice calls and email handled together with routing, SLAs and reporting.

  • Call centre with queues and agents
  • WhatsApp and SMS conversations
  • Tickets, tags and performance reports

Why businesses choose SMSGALA for messaging

Built as a multi-network aggregator so your messages keep flowing even when one provider has trouble.

High-throughput delivery

Transactional and OTP traffic always runs ahead of bulk campaigns, with automatic retries and provider failover.

Smart routing

Every message is routed to the best available network provider for its destination. You never deal with carriers directly.

One simple API

POST /api/v1/messages and you are live. Scoped API keys, bulk sending, delivery webhooks with signatures.

Real-time reports

Delivery rates, campaign progress and per-country statistics the moment the networks confirm them.

Prepaid credits

Top up by mobile money, card or bank. You only pay for the SMS segments actually sent.

Approved sender IDs

Send from your own brand name. Contact lists, opt-outs and templates stay private to your organization.

Live in three steps

  1. 1

    Create your account and organization

  2. 2

    Request your sender ID and top up credits

  3. 3

    Send from the dashboard or integrate the API

Get started

For developers

  • REST API with scoped keys (send, read, balance, webhooks)
  • Bulk endpoint with per-recipient template variables
  • Signed delivery webhooks with automatic retries
  • Normalized statuses: queued, sent, delivered, failed

Full documentation is available inside the dashboard under Developers → API docs after you sign in.

Talk to us

Call, text or WhatsApp our team, or email support. We help with sender ID approval, USSD short codes, VoIP numbers, WhatsApp API onboarding and pricing.

+255 716 601 283

Call · SMS · WhatsApp

+255 767 490 186

Call · SMS · WhatsApp

support@paygala.co

Email support

Send email